Swiggy signs MoU with upGrad to enhance skill development for Delivery Partners
- Access to university certified higher education and professional development certifications online
- Delivery partners can also access the Career Udaan Pack – a soft skills module designed exclusively for them
- Scholarships available for the courses
Swiggy (Swiggy Ltd, NSE: SWIGGY / BSE: 544285), India’s leading on-demand convenience platform announced the signing of a Memorandum of Understanding (MoU) to upskill delivery partners in collaboration with upGrad – one of Asia’s leading integrated skilling and lifelong learning majors today. The initiative will provide Swiggy’s delivery partners access to university-certified higher education programs and professional development certifications, tailored specifically for India’s frontline workforce.
Many delivery partners are unable to pursue higher education and learning opportunities due to financial or personal constraints. With this collaboration, Swiggy and upGrad bring credible academic pathways at reduced costs, supported by need-based scholarships. In addition to this, Swiggy’s delivery partners can also learn from a curated Career Udaan Pack – a soft skills module covering communication, digital fluency, and workplace readiness and confidence, designed by upGrad for last-mile delivery professionals.
Saurav Goyal, Senior Vice President- Driver and Delivery Org, Swiggy shared, “Our delivery partners are one of the key pillars of the Swiggy business, and we are deeply committed to creating opportunities that support their professional growth. With this partnership with upGrad, we aim to enable growth of our delivery partners by providing them quality and relevant learning opportunities. We believe that by combining formal upskilling opportunities with emerging tech certifications and soft skills training, this initiative empowers Swiggy’s 6.9 lakh-strong frontline executives with access to credible, sustainable career pathways. By bringing credible, job-relevant skills and certifications to this critical workforce, we are moving beyond just convenience. We are creating a sustainable ladder of opportunity that strengthens our partners’ careers and fundamentally elevates India’s collective skilled advantage.”
The initiative is built on upGrad’s tech-led online learning ecosystem and robust LMS infrastructure. More than a business collaboration, it reflects a national imperative – to make job-relevant learning and upskilling accessible at scale, and to recognise last-mile workers as a critical part of India’s formal skilling revolution.
Adding to the development, Anuj Vishwakarma, CEO – Higher Education at upGrad, said, “India’s demographic advantage can translate into true economic strength only if every section of the workforce – not just white-collar professionals, is empowered with access to quality education and job-relevant skills. Delivery executives, like millions of frontline workers across sectors, have long been excluded from formal upskilling pathways despite playing a vital role in the country’s growth engine. This partnership with Swiggy isn’t just about bringing missed learning opportunities back, it’s about recognising the untapped potential of a workforce that’s ready to rise. By equipping them with credible qualifications and essential workplace skills, we’re not only helping them move closer to formal employment opportunities, but also contributing to the making of a stronger, more future-ready economy. It’s time we shift the conversation from demographic advantage to skilled advantage.”
The courses are available online and are for a duration of 2 weeks to 3 years. Delivery partners can view and enrol for the courses via the Swiggy Partner app or by logging on to https://www.yourdegree.com/swiggy/
About Swiggy
Swiggy is India’s pioneering on-demand convenience platform, catering to millions of consumers each month. Founded in 2014, its mission is to elevate the quality of life for the urban consumer by offering unparalleled convenience, enabled by over 6.9 lakh delivery partners. With an extensive footprint in food delivery, Swiggy Food collaborates with over 2.6 lakh restaurants across 720+ cities. Instamart, its quick commerce platform operating in 128 cities, delivers groceries and other essentials across 20+ categories in 10 minutes. Fueled by a commitment to innovation, Swiggy continually incubates and integrates new services like Swiggy Dineout and Swiggy Scenes into its multi-service app as well as creating standalone offerings like Snacc, Toing and Crew for opening up new market segments. Leveraging cutting-edge technology and Swiggy One, the country’s only membership program offering benefits across food, quick commerce and dining out, Swiggy aims to provide a superior experience to its users.
For more details, please visit our website: www.swiggy.com/corporate/
About upGrad
Started in 2015, upGrad is one of Asia’s largest integrated skilling and lifelong learning majors, powering the complete learning cycle of individuals. It offers a range of online and hybrid skilling programs and Certifications under its B2C portfolio and facilitates top Indian and global universities to offer their Diploma, Master’s, and Executive Doctorates, with all degrees awarded solely by the respective universities, supporting every career stage of individuals – from first job to boardroom. Additionally, select programs are tailored for Enterprise clients under the corporate skilling division, along with other recruitment and staffing services. More details at https://www.upgrad.com
