- A 24×7 personal AI Business Partner available on Swiggy’s restaurant partner app, empowering restaurant owners to deep-dive into their payouts and track performance of their campaigns, instantly launch and modify ad campaigns and discounts.
- Available in over 20 vernacular languages including Hindi, Kannada and Telugu
Swiggy (Swiggy Ltd, NSE: SWIGGY / BSE: 544285), India’s pioneering on-demand convenience platform, today announced the rollout of its 24×7 AI Business Partner- Guru- a platform innovation specifically for its restaurant partners. This one-of-its-kind, AI Assistant is designed to empower Swiggy’s restaurant partners by enabling them to take data-driven decisions, optimize sales funnels, and resolve operational queries in seconds- all through an easy-to-use, single conversational chat. The interface is available in over 20 vernacular languages including Hindi, Kannada and Telugu. Additionally, it can enable restaurant partners to manage their ads and discount campaigns as well as view their payout annexures in detail, including tax reports, and payout summaries.
With Guru, Swiggy’s restaurant partners have a 24×7 AI assistant that can help them with a variety of tasks and queries aimed at simplifying day-to-day restaurant management. Restaurant partners can use Guru to start, review, and modify their ad campaigns instantly- all via a single chat prompt. In addition to this, they can get a full funnel analysis of their GMV and orders, along with a detailed report on what is not working well and recommendations to fix it. Guru has been designed to evaluate across key metrics – including sales, orders, AOV and 30+ other metrics, tracked consistently over time.
This is not all. Menu insights on Guru allow partners to add items, generate descriptions, and highlight top-selling items to deliver personalized insights, by analyzing the category performance and what is working for them.
Elaborating on the launch Rohit Kapoor, CEO, Swiggy Food Marketplace said, “Today, AI has redefined how businesses operate and is driving higher efficiency across industries. Having partnered with restaurants for over 12 years, we understand the operational demands and constant multi-tasking that our partners navigate every single day. Integrating AI into their everyday workflows is a natural next step in our journey together. With Guru, we are introducing an intuitive, AI-first assistant that redefines daily restaurant management, providing 24×7 support, faster query resolution, and actionable performance insights that help grow their business.”
Launching across 720+ cities, Guru will benefit over 2.7 lakh restaurants, ranging from neighbourhood kitchens to multi-outlet restaurants. The innovation reflects Swiggy’s ongoing commitment to equip restaurant partners with tools to streamline their operations, enhance profitability and democratize access to real-time insights.
About Swiggy
Swiggy is India’s pioneering on-demand convenience platform, catering to millions of consumers each month. Founded in 2014, its mission is to elevate the quality of life for the urban consumer by offering unparalleled convenience, enabled by over 6.5 lakh delivery partners. With an extensive footprint in food delivery, Swiggy Food collaborates with over 2.7 lakh restaurants across 720+ cities. Instamart, its quick commerce platform operating in 131 cities, delivers groceries and other essentials across 20+ categories. Fueled by a commitment to innovation, Swiggy continually incubates and integrates new services like Swiggy Dineout and Swiggy Scenes into its multi-service app as well as creating standalone offerings like Toing and Crew for opening up new market segments. Leveraging cutting-edge technology and Swiggy One, the country’s only membership program offering benefits across food, quick commerce and dining out, Swiggy aims to provide a superior experience to its users. For more details, please visit our website: www.swiggy.com/corporate/
