CEO – Food Marketplace
If it grows here, it comes from here—ensuring every locally available harvest is 100% indigenously sourced by 2025, uplifting farmers and strengthening regional economies.
Upskill, reskill, and facilitate participation of over 1 million individuals in our value chain by 2030, with programs like Swiggy Skills.
Accelerate solutions for climate action, circularity, and delivery logistics by collaborating with 100 startups by 2030.
Empower 100,000 women in Swiggy’s value chain by 2030, including entrepreneurs, delivery partners, and employees.
Celebrate culinary diversity, homegrown products, traditional cuisines and help 100 local brands scale geographically by 2030.
Leverage our value network and strategic partnerships to distribute 100 million meals by 2030.
If it grows here, it comes from here—ensuring every locally available harvest is 100% indigenously sourced by 2025, uplifting farmers and strengthening regional economies.
Prioritise indigenous suppliers and certified organic staples to create stable demand for farmers.
Build procurement pathways for dairy and farm cooperatives into quick commerce distribution.
Swiggy Instamart and the Ministry of Cooperation (Government of India) co-hosted the “Milky Ways: Legen’dairy’ Brands of India” conclave in Delhi.
This landmark event aimed to empower India’s dairy cooperatives by integrating them into the quick commerce ecosystem. Following the conclave, a strategic collaboration was announced: Swiggy will leverage its infrastructure to bring fresh dairy products from cooperatives like Amul, Mother Dairy, and Milma directly to your door.
This initiative underscores Swiggy’s commitment to supporting local cooperatives and ensuring the highest quality, freshest dairy for our customers.
Ensure 100% of our value chain partners adhere to a Responsible Sourcing Code by 2030.
Swiggy’s Responsible Sourcing Policy drives ethical, sustainable practices across its value chain, emphasising fair labor, environmental stewardship, and local sourcing. It ensures supplier accountability through governance, audits, and collaboration, aligning with global standards to foster transparency, social responsibility, and continuous improvement throughout its ecosystem.
Enhance urban experiences in 5 major cities by 2030, bringing communities together and supporting welfare initiatives.
By 2030, we’re committed to enhancing urban life in five major cities, bringing people closer and supporting initiatives that uplift those around us. Through meaningful partnerships and thoughtful innovation, we want to help build cities where everyone feels connected, cared for, and empowered to thrive together.
Upskill, reskill, and facilitate participation of over 1 million individuals in our value chain by 2030, with programs like Swiggy Skills.
Our approach to skilling is designed to create sustainable livelihoods by aligning capability development with evolving industry demands. We focus on building accessible, modular pathways that equip our partners for mobility across roles and advance their careers. This ensures that our ecosystem is not only responsive to present needs but also resilient in preparing people for tomorrow’s opportunities.
Deliver short, mobile-first courses tied to partner earnings and operational improvements.
Link courses to certifications and job opportunities via government & industry partners.
Swiggy has partnered with the Ministry of Skill Development and Entrepreneurship (MSDE) to provide Skilling and Employment Opportunities to our value chain partners. This collaboration focuses on providing targeted skilling and training workshops to boost the holistic development and employability of delivery partners and their families, fostering continuous growth within our value chain.
Accelerate solutions for climate action, circularity, and delivery logistics by collaborating with 100 startups by 2030.
Provide pilots and preferential/highlighted listings to help validated startups reach customers at scale.
Collaborate with mission-aligned startups to co-develop scalable solutions, offering access to infrastructure, data, and demand channels to accelerate impact.
Enable employees to pursue external gigs and entrepreneurial ventures, fostering innovation and skill growth while balancing commitments.
Empower 100,000 women in Swiggy’s value chain by 2030, including entrepreneurs, delivery partners, and employees.
Offer digital business skills modules for women entrepreneurs and delivery partners, localised into regional languages.
Deliver tailored financial literacy and access to capital via partners (e.g., NSE).
Dedicated peer networks foster mentorship and community to help individuals scale professionally.
In collaboration with the National Stock Exchange (NSE), Swiggy has introduced financial literacy programs to equip delivery partners, especially women, with essential financial knowledge. These programs include modules on budgeting, investments, and debt management, integrated into the Swiggy delivery partner app for easy access. The partnership aims to empower gig workers with the tools needed for financial independence and long-term security.
Swiggy has partnered with the Ministry of Skill Development and Entrepreneurship (MSDE) to provide Skilling and Employment Opportunities to our value chain partners. This collaboration focuses on providing targeted skilling and training workshops to boost the holistic development and employability of delivery partners and their families, fostering continuous growth within our value chain.
Build a thriving, inclusive environment where individuals feel empowered to bring their authentic selves to work, driving greater diversity and representation.
We embed inclusion into our growth strategy by prioritising equity across geography, gender, and socioeconomic status. Our approach focuses on reducing systemic barriers for small and diverse suppliers, building welfare nets that safeguard dignity, and ensuring value creation is broadly shared. This positions us to drive growth that is not only scalable but also sustainable and socially just.
Provide accessible insurance, emergency support and helplines to safeguard partner livelihoods.
Channel platform demand to small suppliers and cooperatives via “local-first” sourcing rules.
Deliver sanitation and rest-spaces through strategic partnerships in priority cities.
Implement gender equity, disability access, parental and pet parent support, plus inclusive leave for growth among others such policies.
Celebrate culinary diversity, homegrown products, traditional cuisines and help 100 local brands scale geographically by 2030.
We see culinary heritage as an economic and cultural asset that must be safeguarded through intentional integration into modern value chains. Our strategy is to create visibility, recognition, and demand for traditional cuisines while strengthening the capacities of heritage vendors to adapt sustainably. By doing so, we ensure that cultural continuity is not lost but thrives within evolving consumer landscapes.
Highlight region-specific ingredients and publish producer stories to connect consumers to provenance.
Confer 1 million partners with a distinction, like Swiggy Seal, by 2030 to uphold safety, hygiene, and quality standards.
Our quality strategy is centred on embedding trust as a non-negotiable standard across the ecosystem. We prioritise systems of accreditation, accountability, and transparency that ensure consistency, irrespective of scale. By building consumer confidence through verifiable safeguards, we not only mitigate risk but also shape an industry benchmark for safety and integrity in food commerce.
A partner accreditation framework (Swiggy Seal) with standard checks on hygiene, food handling and supply standards.
Surface quality credentials and supply-chain claims on merchant pages so customers can make informed choices.
Use external auditors and supplier traceability to validate high-risk categories.
Enhance delivery partner welfare and safety through targeted measures and reduce adverse incidents by 10% annually.
We view safety as foundational to the dignity and sustainability of delivery work. Our strategy is to integrate preventive design, continuous training, and responsive support systems into the partner experience. By addressing structural risks and embedding safeguards into daily operations, we strengthen resilience and trust while ensuring that safety becomes a shared responsibility across the ecosystem.
Deliver mandatory road-safety during partner onboarding and first-responder training.
Provide accessible insurance, emergency cash and helplines to all partners.
Expand sanitation access, rest spaces and rapid emergency response tools built into the partner app.
Swiggy has partnered with Sulabh International to enhance the dignity and well-being of its delivery partners by providing free access to hygienic sanitation facilities (Sulabh Shauchalayas). Delivery partners can now avail this essential facility across major cities, including Delhi NCR, Mumbai, Bengaluru, using their Swiggy registration on the delivery partner app. This initiative is a landmark step in creating a more inclusive and supportive work environment for our gig workforce.
