Conscience

“At Swiggy, listening to and acting on stakeholder feedback is central to how we build trust and create long-term value. When people see their feedback translate into real change, trust deepens, brand affinity grows, and the willingness to innovate together becomes far stronger.”

Lakshmi Nandan Reddy Obul

Whole-time Director and Head of Innovation

Excellence in Corporate Governance

We operate on the foundation of ethical leadership and transparency. Our commitment to great governance ensures we build enduring stakeholder trust, drive conscious business practices, and secure sustainable, long-term value.

Great Governance

Champion ethical leadership and conscious business practices to build trust, drive sustainable growth, and deliver enduring stakeholder value.

Accelerating Digital Sustainability

We leverage the power of technology to drive sustainable change while safeguarding user data. This involves ensuring our IT infrastructure is energy-efficient and utilizing innovation to develop scalable solutions that address critical environmental and social challenges.

Data Privacy and Security

Continue to invest in encryption and privacy controls, maintaining high standards for all customer and partner data systems.

Sustainable Technology

Achieve a 50% reduction in IT-related emissions by 2030 through energy-efficient infrastructure, increased renewable energy adoption, and sustainable IT
practices.

Swiggy for Good

Harness the power of technology and innovation to create sustainable, scalable solutions that address environmental and social challenges.

Data Privacy and Security

Continue to invest in encryption and privacy controls, maintaining high standards for all customer and partner data systems.

Sustainable Technology

Achieve a 50% reduction in IT-related emissions by 2030 through energy-efficient infrastructure, increased renewable energy adoption, and sustainable IT
practices.

Swiggy for Good

Harness the power of technology and innovation to create sustainable, scalable solutions that address environmental and social challenges.

For any sustainability related queries, write to us at

sustainability@swiggy.in

Great Governance

Champion ethical leadership and conscious business practices to build trust, drive sustainable growth, and deliver enduring stakeholder value.

At Swiggy, we understand that sustainable growth begins with strong governance. Our commitment to ethical leadership and conscious business practices is at the core of everything we do. By championing transparency, accountability, and integrity, we aim to build lasting trust with our partners, customers, and communities. This foundation of great governance enables us to create enduring value, driving responsible growth that benefits all our stakeholders and supports a sustainable future.

Our ESG committees focus on sustainability initiatives, our corporate governance ensures we navigate risks thoughtfully, follow laws diligently, and make responsible choices that protect everyone involved. With active board involvement, robust risk management, and open channels for feedback, we’re committed to creating a company that grows sustainably and earns lasting respect.

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Data Privacy and Security

Continue to invest in encryption and privacy controls, maintaining high standards for all customer and partner data systems.

Protecting the privacy and security of our customers and partners is a top priority. We maintain a robust security framework built on internationally recognized standards and best practices to ensure data protection at every level. Through continuous monitoring, employee education, and proactive risk management, we strive to stay ahead of evolving cyber threats and deliver a safe, reliable experience.

Certified security framework backed by industry standards like ISO 27001, ISO 27701, and PCI DSS compliance.

0 data breaches enabled by cloud migration, minimizing reliance on energy-heavy on-premises servers.

Ongoing risk management with regular vulnerability assessments, penetration testing, and continuous monitoring.

Employee-focused cybersecurity awareness through dedicated resources that keep teams informed on the latest cyber threats.

Sustainable Technology

Achieve a 50% reduction in IT-related emissions by 2030 through energy-efficient infrastructure, increased renewable energy adoption, and sustainable IT practices.

Swiggy is dedicated to advancing sustainable IT practices that reduce environmental impact while supporting efficient, reliable operations. Through energy-efficient infrastructure, adoption of renewable energy, and continuous optimization, we strive to build a greener technology ecosystem that aligns with our broader sustainability goals.

Continuous monitoring and optimisation of carbon footprint using advanced tools and sustainable practices.

Energy-efficient infrastructure enabled by cloud migration, minimizing reliance on energy-heavy on-premises servers.

Swiggy for Good

Harness the power of technology and innovation to create sustainable, scalable solutions that address environmental and social challenges.

We harness the power of technology and innovation to create sustainable, scalable solutions that tackle real-world environmental and social challenges. From enhancing customer convenience to promoting community welfare and civic engagement, our initiatives go beyond business to drive meaningful impact across the communities we serve.

100,000+ pharmacy orders fulfilled since the launch of Instamart’s convenient medication delivery service.

‘Fasting Mode’ feature empowers users to customise notifications during religious observances, respecting diverse cultural practices.

'Pawlice' helps pet parents find their lost pets by enabling them to report missing animals directly through the Swiggy app.

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